PRIVACY POLICY

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

We value your trust and privacy. When you choose to shop from our store, we responsibly manage the personal information you share with us, including your name, address, and email. This information is vital in ensuring you have a seamless and personalized shopping experience.

As you browse our store, we gather some information automatically, like your computer's Internet Protocol (IP) address. This data helps us understand your needs better by giving us insight into your browser type and operating system, enabling us to enhance our services and products for an improved shopping experience.

Provided we have your consent, we would love to keep you updated via email about our store, new product arrivals, and other exciting updates. We believe in keeping our communication relevant and beneficial to you.

SECTION 2 - CONSENT

Securing Your Consent

Whenever we require your personal information to process a transaction, validate your credit card, finalize an order, arrange for delivery or handle a return, we assume your implicit consent for collection and usage of this information solely for these specific purposes.

For other purposes such as marketing, we will explicitly seek your express consent. This includes directly asking for your permission or offering you the option to decline. Your control over your personal data is our utmost priority.

HOW DO I WITHDRAW MY CONSENT?

Should you ever wish to revise your preferences, rest assured that you can withdraw your consent for us to reach out to you, collect, use, or disclose your information at any given time. Simply reach out to us at support@jolimoon.com, and we will promptly address your request.

SECTION 3 - DISCLOSURE

We may be required to share your personal information if it is mandated by law, or in the event of a breach of our Terms of Service.

SECTION 4- PAYMENT:

At JoliMoon, your security and privacy are of paramount importance to us. When you select a direct payment gateway to conclude your purchase, your credit card data is safeguarded through state-of-the-art encryption, adhering to the highest standards of the Payment Card Industry Data Security Standard (PCI-DSS). We retain your transaction details only as long as necessary to finalize your purchase; post completion, all transaction information is thoroughly erased. Each direct payment gateway we use complies with the rigorous standards of PCI-DSS, which is the result of a concerted effort from leading credit card companies such as Visa, MasterCard, American Express, and Discover. This commitment ensures that your credit card information receives the highest level of security both within our store and amongst our service providers. For additional details, we encourage you to familiarize yourself with our Terms of Service and Privacy Statement, which further outline our commitment to your privacy and security.

SECTION 5 - THIRD-PARTY SERVICES

We utilize third-party services for various aspects of our operation and they only have access to the information required to execute their services. That said, these third-party service providers - such as payment gateways and other transaction processors - have their own privacy policies. We strongly advise that you familiarize yourself with these policies to understand how your personal information will be managed by them. Please note that some of these providers may be located in or operate from a jurisdiction different from yours or ours. Consequently, if you proceed with a transaction involving such third-party services, your information may become subject to the laws of the jurisdictions in which these service providers or their facilities reside. For instance, if you are in Canada and your transaction is processed by a payment gateway based in the United States, your personal information involved in that transaction may be disclosed under United States legislation, including the Patriot Act. If you navigate away from our website or are redirected to a third-party website or application, our Privacy Policy and Terms of Service will no longer apply to your activity.

LINKS

When you engage with external links from our store, they may lead you to different websites. Please note, JoliMoon is not accountable for the privacy measures of these other sites. We strongly advise you to familiarize yourself with their privacy policies to ensure your information is well protected.

SECTION 6 - SECURITY



At JoliMoon, we value the trust you place in us and prioritize your privacy and security. We strive to protect your personal information from any inappropriate loss, misuse, unauthorized access, disclosure, alteration, or destruction, implementing reasonable precautions and adhering to the best industry practices.

When you provide us with your credit card information, we secure it with advanced encryption methods. The information is protected using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage can guarantee 100% security, we uphold all PCI-DSS requirements and consistently adopt and enhance industry-standard security measures.

COOKIES

At JoliMoon, we respect your privacy and want to be transparent about how we use cookies to enhance your shopping experience. Here are the specific cookies we use: 1. Session Cookie: Helps us keep track of your active session, maintaining details such as the page you landed on and where you've navigated from. 2. Visit Tracking Cookie: Does not hold personal data. It is used to record the number of visits you make to our site within a 30-minute timeframe. 3. Visitor Count Cookie: Non-personal. It helps us count the number of visits to our site by a single customer from one day to the next. 4. Cart Cookie: Active for 2 weeks, this cookie remembers the items you have added to your shopping cart. 5. Secure Session Cookie: Enhances the security of your active browsing session. 6. Store Access Cookie: Used to verify if you have access to a password-protected area of our site, if applicable. It's stored indefinitely for convenience. You have the freedom to opt out of these cookies if you wish.

SECTION 7 - AGE OF CONSENT

By using JoliMoon, you confirm that you have attained the age of majority as defined by your state or province, or, if applicable, you have granted permission for your underage dependents to engage with our site under your supervision.

SECTION 8 - UPDATES TO OUR PRIVACY POLICY

We value your trust and privacy and are committed to safeguarding your information. We may periodically revise our privacy policy, so we encourage you to review it regularly. Any changes or updates will be effective immediately upon posting on our website. Should there be significant alterations to the policy, we will make it a priority to notify you here, keeping you fully informed about the types of information we gather, how we use it, and under what circumstances, if any, it is used or disclosed.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you wish to view, modify, rectify, or erase any personal information we hold about you, or if you have any concerns, complaints, or simply require additional information, please reach out to our Privacy Compliance Officer at support@jolimoon.com.

SHIPS WITHIN 24 HOURS

All orders will be shipped out within 24 hours.

FAIR PRICING

Directly sourced from factories. No more crazy retail markups.

EASY RETURN

30-day return period. No question asked.